Privacy Policy


This Privacy Policy ("Policy") sets out how Navigatio, (collectively referred to in this document as "Navigatio, "we" "our" or "us") protects the privacy of your personal information.

Navigatio is an online travel ageny. We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information in our care.

By providing personal information to us (either directly or allowing another person to do so on your behalf), you agree that this Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in this Policy. If you do not agree with any part of this Policy, you must not provide your personal information to us. If you do not provide us with your personal information, or if you withdraw a consent that you have given under this Policy, this may affect our ability to provide services to you or negatively impact the services we can provide to you. For example, most travel bookings must be made under the traveler’s full name and must include contact details and appropriate identification (e.g. passport details). We cannot make bookings for you without that information.

We may disclose to third party services certain personally identifiable information listed below: 
information you provide us such as name, email, mobile phone number. 
information we collect as you access and use our service, including device information, location and network carrier. 
This information is shared with third party service providers so that we can: 
personalize the app for you 
perform behavioral analytics


All the statements in this Privacy Policy apply to all End Users, and all End Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Sensitive Personal Data or Information to Navigatio, failing which they shall be required to leave the Websites. 

End Users may make or confirm bookings through the Websites . End Users may make bookings on the Websites without creating an account. Unregistered End Users using the Websites can make/confirm bookings by providing their name and phone number. However in order to have access to all the features and benefits on the Websites, End Users must first create an account on the Websites. To create an account on the Website the End User may be required to provide the following information, which such End User recognizes and expressly acknowledges to be Personal Information allowing others, including Navigatio, to identify the User name, User ID, email address, country, home and office address, ZIP/postal code, age, phone number, password chosen by the End User, valid financial account information, etc. Other information requested on the registration page, including the ability to opt for receiving promotional offers from Navigatio, is optional. Navigatio may, in future, include other optional requests for information from the End User to help Navigatio to customize the Website to deliver personalized information to the End User. Without the End User's consent, Navigatio will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this privacy policy. 

Where a User used the Services for making bookings for persons other than himself/herself/itself; the User shall confirm and represent that each of such persons shall be deemed to have agreed and authorised the User to disclose their Personal Information to Navigatio.

Navigatio may require the End User to pay for the Services with a credit card, wire transfer, debit card or cheque. Navigatio will collect such End User's credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the End User through the authentication process. The End User's credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the industry standard degree of care as per current technology. The End User is advised, however, that Internet technology is not completely safe and User should exercise discretion on using the same.

The End User acknowledges that all the information provided to Navigatio by the End User, including Personal Information, is voluntary. The End User has the right to withdraw his/her/its consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, but please note that withdrawal of consent will not be retroactive.

If an End User has inadvertently submitted any information to Navigatio prior to reading this Privacy Policy, and does not agree with the manner in which such information is collected, stored, or used, then the End User may access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become an End User. If the End User updates any of his/her/its information, Navigatio may keep a copy of the information which such End User originally provided to Navigatio in its archives for uses documented herein. Navigatio takes the End Users' rights seriously and encourages the End User to use them if the End User deems this to be appropriate. The End User may exercise these rights by emailing navigatio at

Navigatio may communicate with End Users through emails, notices posted on the Websites, text, and other forms of messaging. An End User can change his/her/its email and contact preferences at any time by logging into their account on the Websites and changing their account settings.

The End Users' personally identifiable information they choose to provide on the Website is used to help the Users describe / identify themselves. Additionally Navigatio may choose to conduct contests and surveys to collect relevant information about the End Users' preferences. These surveys and contests are optional and if an End User chooses to respond, his/her/its responses will be kept anonymous. The demographic information that Navigatio collects in the registration process and through any surveys or contests is used to help Navigatio improve its Services to meet the needs and preferences of the End Users.